I can't see my driver. What should I do?

If you can't see your driver holding your name, please do not start to look for him around the airport. Instead please call the emergency number (on the top of your voucher) immediately.

It is very important to turn on your mobile phone after landing at Vienna Airport, so we can keep in touch.

If you have any issues with customs or luggage and you can foresee a delay, please call the emergency number (on the top of your voucher) as soon as possible. Your driver is allowed to leave after 60 minutes of waiting after your flight landed, unless you do not appear or make a call to inform us about your delay.